77r77 Privacy Policy
77r77 treats the protection of your personal information as its highest priority. This policy clearly explains how your information is collected, how it is used, and how it is kept secure.
Introduction & Scope
This privacy policy ("Policy") applies to all services, websites, and mobile versions of the 77r77 platform. When you open an account on 77r77, log in, place bets or play casino games, or use any service, you automatically agree to the terms of this policy.
We believe that privacy is not optional — it is a fundamental right. On behalf of 77r77, we commit that your information will never be sold to third parties or shared without authorization.
This policy has been created with Bangladeshi players in mind. If you have any questions, you can contact us at any time.
This policy may be updated at any time. The latest version will always be available on this page. We will notify you of any significant changes.
Section 1 — Information Collection
1.1 Information Collected Directly from You
When you register an account on 77r77 or use our services, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth — for age verification (our platform is for users aged 21+ only)
- Mobile number — for verifying bKash, Nagad, Rocket, or Upay transactions
- Email address — for account communication and security notifications
- Payment information — only the details necessary for processing transactions
1.2 Automatically Collected Information
When you use 77r77, certain information is automatically recorded for technical reasons:
- IP address and device identity
- Browser type and version
- Time spent on the platform, pages visited, and click history
- Information obtained from cookies and similar tracking technologies
- Gaming activity — bet placement history, win/loss logs (for record-keeping)
Every piece of information we collect has a specific purpose. We do not collect unnecessary information.
1.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may occasionally receive limited information from trusted third-party services. In such cases, the privacy policy of the relevant party will also apply.
Section 2 — Use of Information
2.1 Service Operation & Improvement
77r77 uses your information for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay
- Applying welcome bonuses and promotional offers to your account
- Providing customer support — via 24/7 live chat and email
- Improving platform security, performance, and user experience
- Providing personalized offers and cashback under the VIP program
2.2 Compliance & Legal Obligations
We may use your information to meet applicable legal obligations, such as anti-money laundering verification processes and enforcing responsible gaming policies. In such cases, sharing user information with law enforcement authorities may be our obligation.
2.3 Communication & Notifications
We use your contact information to send important account-related notifications (login alerts, password changes, transaction confirmations). You may opt out of promotional communications at any time — but not from service notifications, as those are essential for account security.
Section 3 — Cookie Policy
3.1 What Cookies Are and Why We Use Them
Cookies are small data files stored in your browser that make your browsing experience smoother and more personalized. 77r77 uses the following types of cookies:
- Essential cookies — for maintaining login sessions and security; disabling these will prevent the platform from working properly.
- Performance cookies — to analyze which pages are used most, so we can improve our services.
- Preference cookies — to remember your language and display preferences.
You can control or delete cookies from your browser settings. However, disabling essential cookies may make certain parts of the service unavailable.
Section 4 — Information Sharing & Third Parties
4.1 We Do Not Sell Your Information
77r77 never sells, rents, or exchanges your personal information to third parties for commercial purposes. This is our firm commitment.
4.2 Limited Sharing — Only When Necessary
We may share information in the following limited cases:
- Payment processors — to complete bKash, Nagad, Rocket, and Upay transactions. Only the necessary financial information is sent in this process.
- Game providers — providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi may receive minimal session information in order to deliver gaming services.
- Legal authorities — to comply with government directives or court orders, where applicable.
- Corporate restructuring — in the event of a merger or acquisition, the new entity will still be bound to follow this policy.
4.3 International Data Transfers
Some of our services are operated on international servers. In such cases, we ensure that data transfers are completed with appropriate safeguards and that adequate data protection standards are maintained in the destination country.
Section 5 — Data Security
5.1 Technical Security Measures
77r77 uses industry-standard technology to protect your information:
- SSL Encryption (SSL/TLS) — all communication between your browser and our servers is encrypted.
- Data encryption — stored sensitive information (passwords, payment details) is kept in encrypted form.
- Access controls — only authorized staff can access the necessary data.
- Security audits — regular security testing and vulnerability assessments are carried out.
- Firewall & intrusion detection — suspicious activity is monitored around the clock.
5.2 Response to a Data Breach
If a data breach occurs, we will take swift action to detect, contain, and remedy it. If there is a significant risk to your information, we will notify you as quickly as possible and provide the necessary guidance.
No security measure is 100% foolproof. We therefore ask you to stay vigilant as well — use a strong password and do not share your login details with anyone.
Section 6 — Data Retention Period
6.1 Information for Active Accounts
While your account is active, we retain all necessary information. This is essential for delivering services, maintaining financial records, and implementing responsible gaming policies.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period due to legal and regulatory obligations. Once that period has passed, the information will be securely deleted or anonymized.
Section 7 — Your Rights
7.1 Right to Access Information
You may ask 77r77 at any time what information we hold about you. We will provide a clear list within a reasonable timeframe.
7.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you may request a correction. Once the request is verified, we will make the correction promptly.
7.3 Right to Deletion
Where there is no legal obligation to retain it, you may request that your information be deleted. Keep in mind, however, that some information may be legally required to be retained for a set period for financial transaction records or fraud prevention purposes.
7.4 Right to Object to Processing
You may object to the use of your information for certain purposes — particularly for direct marketing. Upon receiving this request, we will stop promotional communications.
7.5 How to Exercise Your Rights
To exercise any of the above rights, please contact us. We will respond as quickly as possible after verifying your identity. Our support team is available 24/7 via live chat and at [email protected].
Section 8 — Protection of Minors
77r77 is a platform for users aged 21 and over only. We do not knowingly collect any information from minors or provide services to them.
Age is verified during the account registration process. If someone registers using false information, we reserve the right to cancel their account and any collected information will be deleted immediately.
If you become aware that a minor is using our platform, please notify us at [email protected].
Section 9 — Policy Changes
9.1 Update Process
77r77 may revise this privacy policy from time to time — due to legal changes, new services, or improvements to existing services. After each change, the updated policy will be published on this page.
9.2 Notification of Significant Changes
For changes that significantly affect your privacy rights, we will notify you via your registered email or through a notification when you log in to the platform.
If you continue to use 77r77 after any changes, you will be considered to have consented to the updated policy.
Section 10 — Contact
For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us. The 77r77 support team is available 24/7.